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All VoIP applications developed by
Pangean Technologies share a common set
of fundamental characteristics that help
establish these applications as best in
class interoffice communications
solutions. These characteristics are:
Open, Modular Architecture
Pangean Technologies uses VoIP standard
protocols (SIP and RTP) and a modular
architecture approach in solution
development. This approach delivers a
consistent user interface and feature
set, independent of the underlying
protocol, which allow rapid integration
with emerging protocols.
This open-system architecture also
allows our OEM and VoIP Development
Partners to easily re-brand and
integrate the solution into a broader
VoIP communications offering.
Presence Awareness
The Pangean VoIP applications employs a
buddy list-style GUI that identifies
which users are currently present ―
logged on the IP network. Users have
easy access to information about the
other members of their group, including:
Once the user is online, every member in
the group is alerted that they are ready
to receive calls or instant messages.
Presence Awareness enables real-time
communication and collaboration between
colleagues, project members and work
groups.
Groups
Pangean Technologies believes
significant productivity benefits are
gained from multiple users sharing
information in conference sessions.
This is why Pangean Interoffice
Communications solutions organize users
into groups. These groups can represent
departments, facilities, branch offices
or geographic regions. Users can be
assigned to as many groups as
necessary.
Instant Communications
Since users can look at their groups and
identify if a member is available, it
makes sense to “click on” the member’s
icon instead of dialing a number.
Pangean Technologies provides a direct,
always-on, one-click capability to
instantaneously communicate with a group
member or the entire group.
Pangean’s solutions allow enterprise
users to communicate with staff people
and co-workers in the most efficient,
effective way possible.
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